![]() ![]() Like being sent home from the hospital without instructions for the changes that were made in your daily medicine. Incomplete discharge instructions and/or arrangements ![]() Like being sent home when you're still in severe pain. Getting discharged from the hospital too soon Like not getting treatment after abnormal test results or when you developed a complication. Not getting treatment after your condition changed Like being given the wrong treatment or treatment you didn’t need. ![]() Like being operated on for a condition that could’ve been effectively treated with drugs or physical therapy. Like being given the wrong drug or being given drugs that interact in a negative way. Quality of care complaints could include: Drug errors Complaints about the quality of your careĬontact your Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO) for complaints about the quality of care you got from a Medicare provider. To file a complaint about your doctor (like unprofessional conduct, incompetent practice, or licensing questions), contact your State medical board. To file a complaint about conditions at a hospital (like rooms being too hot or cold, cold food, or poor housekeeping) contact your State’s department of health services. The State Survey Agency is usually part of your State’s department of health services. To file a complaint about improper care or unsafe conditions in a hospital, home health agency, hospice, or nursing home, contact your State Survey Agency. The pharmacist will inform you about how to take the medicine.Īt least one pharmacy near you will be on duty at all times of the day and night.You may have a complaint about improper care (like claims of abuse to a nursing home resident) or unsafe conditions (like water damage or fire safety concerns). The costs of these will not be reimbursed by the relevant government agency. There are also many medicines that can be bought freely and for which no prescription is needed. Consult with the best doctor practicing with Apollo Hospitals near you, ranked among the. You can obtain certain medicines (known as ‘prescription only’ medicines) from a pharmacist only if you present a doctor’s prescription. We have the Top Specialists across departments at Apollo Hospitals. In Germany, many medicines may only be dispensed to patients by pharmacies (Apotheke). Important: Please contact the staff of your reception centre for responsible persons and medical staff in case of emergency! Pharmacies In these cases you should seek immediate help by calling an ambulance or going to an emergency response centre or a doctor. The following are examples of medical emergencies (medizinische Notfälle): ![]() If you speak German less well, it is advisable that you take a person you trust and who speaks the language to the doctor with you. Important: Many doctors speak English or another second language. This notification does not affect the processing of an asylum claim. This is the only way to prevent the spread of infectious diseases. tuberculosis, must be notified to the public health authority. They are not permitted to disclose the information they are entrusted with to third parties. Make sure you keep to the agreed date and time! Patients without an appointment can usually expect waiting times.ĭoctors must keep medical confidentiality. You should therefore make an appointment, preferably by telephone. Important: Most doctors offer consultations by appointment. The money cannot be reimbursed to you afterwards. Please note that you must then bear these costs yourself. Patients can also pay for their treatmentĪt a doctor’s practice themselves. These doctors also issue prescriptions for medicines and can refer their patients for admission to a hospital for further treatment.ĭoctors in private practices bill, for example, the social services department (Sozialamt) or a statutory health insurance provider (Krankenkasse) for their services. These are called ‘niedergelassene Ärztinnen und Ärzte’ (doctors in private In general, doctors working in individual or group practices make the diagnosis and then carry out the treatment of an illness. ![]()
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